Privacy Policy
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Last Updated: July 18, 2025
Introduction
Health Elements AI, Inc. ("we," "us," "Health Elements" or "our") operates the website www.healthelements.ai (the "Website"). This Privacy Policy describes how Health Elements collects, uses, processes, and shares information when you visit and interact with our Website.
Please note: This Privacy Policy specifically addresses data collected through our public website. If you are a customer of Health Elements and use our AI SaaS platform, the handling of Protected Health Information (PHI) and other sensitive data within the platform is primarily governed by a separate Business Associate Agreement (BAA) between your organization and Health Elements, along with the in-platform privacy notices. This Website Privacy Policy does not cover the processing of PHI or other clinical data submitted to or processed by our AI SaaS application. We are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable data privacy laws.
Information We Collect
We collect various types of information when you visit and interact with our Website:
A. Information You Provide Voluntarily:
Contact Information: When you fill out contact forms, request a demo, sign up for newsletters, or otherwise communicate with us, we collect information such as your name, email address, phone number, organization name, job title, and any message content.
Demo/Inquiry Details: Information you provide to help us understand your needs and respond to your specific requests for information about our Services.
Marketing Preferences: Your choices regarding receiving marketing communications from us.
B. Information Collected Automatically:
Usage Data: We collect information about how you interact with our Website, such as the pages you view, the links you click, the time you spend on pages, and the sequence of your visit. This helps us understand user behavior and improve our Website's content and navigation.
Technical Data: We collect technical information about your device and internet connection, including your Internet Protocol (IP) address, browser type, browser version, operating system, unique device identifiers, and referring/exit pages.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to:
Enhance your Browse experience (e.g., remembering preferences).
Analyze Website traffic and usage patterns.
Administer the Website.
Potentially deliver relevant advertisements on other sites (where applicable and with consent). You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality or user experience of the Website
How We Use Information
We use the information collected from our Website for the following purposes:
To Respond to Your Inquiries: To provide you with the information, demo, or resources you have requested.
To Improve Our Website: To understand how visitors use our Website, identify popular content, and improve its design, functionality, and content to better serve your needs.
For Marketing and Communication: To send you newsletters, updates, promotional materials, or other information about Health Elements AI's services that we believe may be of interest to you, in accordance with your marketing preferences. You can opt out of these communications at any time (see Section 7).
For Analytics and Research: To analyze trends, track Website performance, and conduct research to enhance our marketing efforts and product offerings.
To Maintain Security: To protect the security and integrity of our Website, detect and prevent fraudulent activities or unauthorized access, and troubleshoot technical issues.
To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, and governmental requests.
How We Share Information
We share information collected through our Website only in limited circumstances:
With Service Providers: We engage trusted third-party service providers to assist us in operating our Website and providing related services (e.g., website hosting, analytics, marketing automation platforms, customer relationship management systems). These service providers are contractually bound to protect the confidentiality and security of the information they process on our behalf.
For Legal Reasons: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation; (b) protect and defend our rights or property; (c) act in urgent circumstances to protect the personal safety of users of the Website or the public; or (d) protect against legal liability.
In the Event of a Business Transfer: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on our Website of any such change.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We do not sell, rent, or trade your personal information collected from this Website for direct marketing purposes.
Data Security
Health Elements implements reasonable technical and organizational measures designed to protect the personal information collected via our Website from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain personal information collected through the Website for as long as necessary to fulfill the purposes for which it was collected, to provide the requested services, to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the following rights regarding your personal information collected through this Website:
Right to Access: To request a copy of the personal information we hold about you.
Right to Rectification: To request correction of inaccurate or incomplete personal information.
Right to Erasure ("Right to be Forgotten"): To request the deletion of your personal information under certain circumstances.
Right to Restriction of Processing: To request that we limit the way we use your personal information.
Right to Data Portability: To receive your personal information in a structured, commonly used, and machine-readable format.
Right to Object: To object to the processing of your personal information for direct marketing purposes or certain other processing activities.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us at privacy@healthelements.ai. We will respond to your request in accordance with applicable laws.
International Data Transfers
If you are located outside the United States, please be aware that the information we collect will be processed and stored in the United States. When transferring data internationally, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission or other legal mechanisms, to ensure that your data receives an adequate level of protection consistent with GDPR and other relevant international data protection laws.
Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children through our Website. If we become aware that we have inadvertently collected personal information from a child without appropriate parental consent, we will take steps to delete that information as quickly as possible.
Links to Third-Party Websites
Our Website may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to the practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices regarding the Website, please contact our Privacy Officer at:
Health Elements AI, Inc.
1900 NE 3rd St. Suite 106 Bend, OR 97701
Email: privacy@healthelements.ai
Thank you for visiting Health Elements AI.